Extracts of all Child Care Quality Assurance (CCQA) publications and complete and translated versions of the Handbook are available on this website.

Please note: Complete versions of the extracted documents are available for purchase from the NCAC Online Store or by completing a Publications and Administrative Payments Form (PDF 58kb - New Window) and returning it to NCAC, with payment by cheque, money order or credit card.

• Family Day Care - FDCQA Publications »
• Outside School Hours Care - OSHCQA Publications »
• Long Day Care - QIAS Publications »

Putting Children First is NCAC's quarterly newsletter, providing information and support for children's services working through the CCQA systems.

Putting Children First »

Contains Registration Forms for QIAS, FDCQA and OSHCQA, the Publications and Administrative Paymentss Form and the Copyright Permission Request Form.

Forms »

NCAC has produced a series of factsheets to assist services progressing through CCQA.

Each factsheet provides practical examples, explanations, issues to consider, questions to ask and further information that will help services to continue to provide quality child care.

Family Factsheets provide families with information about aspects of child care, including advice and tips that will assist families to prepare for child care and to recognise quality child care practice.

• Family Day Care Factsheets »
• Long Day Care Factsheets »
• Outside School Hours Care Factsheets »
• Family Factsheets »
• Family Factsheets (Translated) »

Support Documents and Quality Companions provide information to assist services in their progression through the five steps of Child Care Quality Assurance (CCQA).

Support Documents and Quality Companions »

The NCAC Policy Development Guide has been produced to assist services to identify, develop, review and evaluate policies as indicated in the relevant Quality Practices Guide.

NCAC Policy Development Guide »

NCAC provides information in 24 community languages. A telephone interpreting service is also available for calls in languages other than English on 131 450.

Translated Information »

Resource Information Flyers provide  a quick reference of  NCAC resources that are currently available for each service type.

Family Day Care (PDF 225kb - New Window)

Long Day Care (PDF 345kb - New Window)

Outside School Hours Care (PDF 223kb - New Window)

These resources are designed to provide Aboriginal and Torres Strait Islander communities, families and services with information and advice on child care.

Child care supports raising children strong brochure (PDF 2mb - New Window)

How welcome would Aboriginal and Torres Strait Islander families feel at your service? (PDF 1mb - New Window)

Including Aboriginal Australia in your service (PDF 1mb - New Window)

Working with cultural differences to achieve Accreditation (PDF 1mb - New Window)

Child care supports raising children strong poster (PDF 1mb - New Window)

Child care gives support to you and your kids poster (PDF 1mb - New Window)

Learning is child's play poster (PDF 1mb - New Window)

Children are in good hands at child care poster (PDF 1mb - New Window)

Child care poster (PDF 266kb - New Window)